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Pelagic Cargo
How Pelagic Cargo cut dispatch calls by 40% in one week.
Regional courier · Benelux
40%
fewer dispatch calls
23%
less drive time
4
tools replaced
The challenge
Pelagic ran last-mile across four depots on a patchwork of spreadsheets, a legacy routing tool, and a lot of phone calls. Every schedule change meant a dispatcher on the phone to a driver.
The switch
They moved planning, dispatch, and proof-of-delivery onto 4klyft in a single onboarding sprint. The routing playground replaced three separate screens their team used to reconcile by hand.
The result
Within a week, dispatch calls dropped by 40% because drivers saw re-sequenced routes on their phones in real time. Drive time fell 23% across the busiest depot.
“We replaced four tools with 4klyft. Our dispatchers came in on a Monday and asked when we'd had time to build it for them.”
— Liesbeth Janssens, Head of Operations