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Skylark
Skylark cut “where is my order” tickets by a third.
E-commerce brand · Netherlands
31%
fewer WISMO tickets
10 min
to first tracking link
2x
delivery visibility
The challenge
Skylark's support team drowned in “where is my order” emails because customers had no live tracking.
The switch
Connecting Shopify to 4klyft took ten minutes; every order now generates a branded tracking link automatically.
The result
WISMO support tickets fell 31% almost overnight as customers self-served their delivery status.
“Shopify orders to a tracking link in ten minutes. Our customers stopped asking where their order was almost overnight.”
— Elena Marchetti, Founder